In order to keep our customers safe, Bateaux London will be putting in place some health and safety measures so you can enjoy fully your sailings with us.
We’ve been proudly accredited by Visit Engand. This recognises that Bateaux London has taken all the precautions and is adhering to the Government guidelines to ensure that our vessels are safe.
Before sailing with us
If you have symptoms of COVID 19 or have been in contact with someone who has COVID 19 please do not visit. We will be able to rebook your tickets for a future date. If you’ve booked via another company, you will have to liaise with this third party to discuss your options.
Advance purchase is mandatory and contactless payment available onboard
We asked our customers to book their packages online. If you have a gift voucher, please liaise with our team on email@example.com to book your experience with us
We will have signs throughout your journey before, during and after your sailing in order to help you stay a safe distance apart.
Reduced capacity onboard
We have reduced our capacity in each vessel to maintain social distancing while you’re eating onboard. You’ll notice the tables will be more spaced out than usual.
High quality food and drink
Our food and drink range will be still high quality, and prepared in line with Covid-19 safety best practices.
Cleaning/Hand sanitising stations
Frequent cleaning will take place throughout the sailings and hand sanitiser stations will be available before – during – after your sailing. Once our customers have left the vessels, we will perform a thorough clean and disinfection of the vessel, furniture including the route to and from the vessels and toilets so everyone is kept safe.