COVID-19

Nothing is more important to Bateaux London than the health and safety of our customers, and that of our colleagues....

 

Bateaux London will reopen on the 1st of September for special events and events (in line with Government’s guidelines). In the meantime, feel free to get in touch with our sales team for any events enquiries on sales@bateauxlondon.com or download our guide to Covid Secure Events. If this is regarding a voucher or cruise, please liaise with our guests relation team on reservations@bateauxlondon.com.

 

In order to keep our customers safe, Bateaux London will be putting in place some health and safety measures so you can enjoy fully your sailings with us.

 

Good to Go England

 

 

 

We’ve been proudly accredited by Visit Engand. This recognises that Bateaux London has taken all the precautions and is adhering to the Government guidelines to ensure that our vessels are safe. 

 

 

 

 

Before Sailing

 

Before sailing with us

 

If you have symptoms of COVID 19 or have been in contact with someone who has COVID 19 please do not visit. We will be able to rebook your tickets for a future date. If you’ve booked via another company, you will have to liaise with this third party to discuss your options. 

 

 

 

 

Advanced Purchase

Advance purchase is mandatory and contactless payment available onboard

We asked our customers to book their packages online. If you have a gift voucher, please liaise with our team on reservations@bateauxlondon.com to book your experience with us 

 

 

 

 

 

 

Social Distance

Social distance

We will have signs throughout your journey before, during and after your sailing in order to help you stay a safe distance apart.

 

 

 

 

 

 

Reduced Capacity

Reduced capacity onboard

We have reduced our capacity in each vessel to maintain social distancing while you’re eating onboard. You’ll notice the tables will be more spaced out than usual.

 

 

 

 

 

 


Food & Drink

High quality food and drink

Our food and drink range will be still high quality, and prepared in line with Covid-19 safety best practices.

 

 

 

 

 

 

Cleaning & Hand Sanitising

Cleaning/Hand sanitising stations

Frequent cleaning will take place throughout the sailings and hand sanitiser stations will be available before – during – after your sailing. Once our customers have left the vessels, we will perform a thorough clean and disinfection of the vessel, furniture including the route to and from the vessels and toilets so everyone is kept safe. 

 

 

 

 

 

 

 

 

ENJOY YOUR EVENTS AND CRUISE WITH US!

 

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Nothing is more important to Bateaux London than health and safety. Therefore, we are now suspending sailings across all our boats from 18.03.20 until at least 31.08.20. Stay safe and we will update you when we can sail again. Find out more.

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